Presented by: Rebecca Lloyd
This oral presentation will discuss the lived experiences of a community through its funeral directors, florists and solicitors (Non- Medical Professionals, (NMP’s)). Documenting the accessible (and often imperceptible) services offered to the dying and bereaved in the short pre and post mortem period. Results illustrate the progressive change in traditions and customs of a community coping with death through the services provided by NMPs. Evident was the emergence of new traditions in line with a post-modern society. NMPs support for the dying and bereaved is evident with a significant degree of pride, tradition, and empathy. Levels of collective professionalism, confidence and validation were significant themes, alongside clear discomfort as a ‘paid for service’. The presentation will provide an understanding of how Non Medical professionals can provide care for the bereaved along side their services and consider the effect the interaction with the bereaved affects them. Consider their value to the pursuit of a Compassionate Community, and suggest that health professionals too may benefit from a greater interaction with them.